Privacy Policy
1. Who we are
This policy describes how Time Chancellor collects, uses, and protects the personal data of visitors to the site and customers who make a purchase, in accordance with Brazil’s General Data Protection Law (LGPD).
2. What data we collect
- Name, email, and phone/WhatsApp number provided through contact or personalized-search forms.
- Shipping address and information needed to deliver an order.
- Site browsing data (such as pages visited), where applicable.
Payment data (credit card, etc.) is processed directly by our payment partner, Stripe — Time Chancellor does not store full card numbers.
3. Purpose of data use
We use this data to respond to contact and personalized-search requests, process orders and deliveries, comply with legal and tax obligations, and improve the site experience.
4. Data sharing
We share personal data only with providers necessary to operate the business — such as payment processors and shipping carriers — and when required by law or a competent authority.
5. Your rights
Under the LGPD, you may request access, correction, portability, or deletion of your personal data at any time by contacting us at the email below.
6. Data retention
We retain data for as long as necessary to fulfill the purposes described in this policy and applicable legal obligations, particularly tax and accounting requirements.
7. Contact
To exercise your rights or ask questions about this policy, write to curadoria@thetimechancellor.com.
8. Changes
This policy may be updated periodically. The version published on this page is always the current one.
9. Cookies and Audience Measurement
We use Google Analytics, a Google service, to understand how the website is used and to measure the effectiveness of our marketing efforts. This only happens with your consent, which you can give or deny in the notice displayed on your first
visit. You can change your mind at any time under “Cookie Preferences” at the bottom of any page. If you decline, we will delete any tracking cookies already stored in your browser.
What we collect. With your consent, we record pages visited, clicks on WhatsApp buttons, checkout initiation, form submissions, and completed purchases, along with an anonymous identifier generated by your browser, device, and the source of the visit (e.g., Instagram, Google, or an ad). We store this source information in your browser for up to 30 days. When you complete a purchase, our server reports the price and the watch purchased to Google Analytics. We do not send your name, email address, phone number, CPF, or address to Google.
WhatsApp message. When you click a WhatsApp button on the website, the message may include a line such as “(ref: instagram-bio),” which indicates where you came from. You can delete it before sending.
Retention Period and Transfer. Google Analytics data is retained for up to 14 months. Google may process this data on servers outside Brazil.
Your Rights. You may request access to, correction of, or deletion of your data, and withdraw your consent at any time by writing to curadoria@thetimechancellor.com.